Refund Policy

Last updated: September 2026. This is a template – please get it reviewed by a legal professional and update it for your business before going live.

Failed transactions

If a transaction fails but the amount is debited, it is normally reversed to the original source within the timelines set by the bank or service provider.

Successful transactions

Completed transactions such as bill payments, recharges and money transfers are generally non-refundable, except where an error is proven.

How to raise a request

Contact us at support@YOURDOMAIN.in with your transaction ID, date and amount. We will review and respond as soon as possible.